Product Design
User Experience Design (UX)
The basic flows was already in designed and developed when I joined the project. My job was to do the final usability testing and user interviews on live software before the first go live to internal staff members and friends of the program. Because the design couldn't cater for unknown backend services, we had fresh challenges we had to solve before our product was ready for market. We re-looked the on-boarding process, account linking flows, the account management section and added a help and support section for the app.
User Interface Design (UI)
The UI was based on the banking app, that was already well thought through. The main job here was to bring an aspirational feel to the app as well as implementing the newly created Wealth digital guide that was done. This transformed the app significantly.